How does the business operate on a daily basis?
Clients make contact via phone, WhatsApp or email to book their services. The work is scheduled and the staff is send out to attend. Staff don't come into the office daily because this is a work from home business.

How are the clients attracted to the business?
Manage current relationship with managing agents.
Word of mouth and referrals.

Facebook and community WhatsApp groups

What Advertising/Marketing is carried out?
No advertising is being done

Does the business have any contract work?
No contracts in this kind of industry, especially after COVID.

Customers are loyal due to quality of work performed.

The customer base is about 90% complexes which results in repeat work from the managing agents

What competition exists?
There are other companies performing this type of service

What are the seasonal trends?
Winter seems to be more quiet because of less weather and lightning impact on systems

Is the business VAT Registered?
No

What is the age analysis of the debtors book?
Almost all the clients pay within 2 weeks after the service was delivered. They normally ask for 75% upfront with 25% payable upon presentation of invoice

How could the profitability of the business be improved?
1. Targeted advertising
2. Digital Google adverts
3. Networking with corporates and other managing agents.

Is Seller finance available and for what amount?
Seller finance is not available

What is the total staff complement?
There are 2 staff members.

Give a breakdown of staff/ functions/ length of service?
They are new and have been around for 4 months

Do any receive special perks or incentives?
The head technician takes the car home over weekends and when on standby

Are they on contract?
They have employment contracts

Do any have management potential?
No, not required for this business.

How involved is the Owner in running the business?
The owner operates and runs the business on a daily basis

When does the current lease end?
This isn't applicable because the business is being run from home

What are the trading hours?
Monday to Saturday 07:30 to 16:30

Staff on standby over the weekend

Do you require a licence?
No specific license required

What are the main assets of the business?
The NP200 vehicle and tools

Are any items not included in the sale?
Everything is included

What is their overall condition?
Vehicle is serviced regulatory and the equipment all work

Do any require repairing?
No repairs required

How have they been valued ?
By the seller

Which assets are on lease/HP and with whom?
The NP200 is being paid off. The final payment is in 2026, bought in 2020

What are their settlement amounts?
R84,000

Will Seller settle or Buyer to take over?
Buyer to take over the vehicle

Are they presently insured?
Yes

Strengths?
1. Can be operated from anywhere
2. No offices required
3. Business operates all over Gauteng
4. Easy to operate and manage

Weaknesses?
Some technical knowledge would be helpful to answer some customer queries over the phone

Opportunities?
This business can easily scale by getting another team or by getting some maintenance contracts

Threats?
Many typical businesses around, but they lack the quality, professionalism and integrity

What is the reason for the sale?
Emigration

Why is this a good business?
This is easy to operate and can be run remotely. No infrastructure like buildings or offices are required. Business can easily scale with the right connections. Seller doesn't perform the work but focusses on the Sales and COO duties